Thanks for contacting Lors customer service. We’re here to help!


Click "What do I do if I lost my student ID card?" below. If necessary click the "Complete and Submit the Customer Service Request Form" button below the answer. You will then enter your information in the contact form, and click ‘Submit Request’ so we can look up your information and assist you faster. Once submitted, a Customer Service representative will respond to you within one business day.

STUDENT ID CARDS

What do I do if I lost my student ID card?

  • There is a $5 charge for a replacement ID card that includes shipping directly to the school. Please click the link below to complete the customer service request form and a representative will get back to you for payment information.